Distance Learning Center Overview

The BSM Connection® for Ophthalmology Distance Learning Center provides online instruction for eye care practice personnel. The site offers courses designed to provide staff members continuing education in their areas of interest or expertise. Currently available on the website are a series of Clinical, Optical, and General Business continuing education (CE) courses, as well as Regulatory and Compliance training. New courses are added regularly and all courses are included free-of-charge with your annual membership to BSM Connection®.

We recognize the need of many students to complete continuing education (CE) units in order to maintain their certification. As such, BSM Consulting has worked with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO) to obtain accreditation for courses available for technicians. This section includes a series of accredited ophthalmic clinical courses.

Course Number

Course Title

Credits/Time

Course Type

Clinical Operations
OPH 03 09-102 Optical Coherence Tomography 1.0 JCAHPO Text
OPH 03 09-103 Introduction to CPT Coding for Technicians 1.0 JCAHPO Video
OPH 03 09-104 Clinical Flow and Efficiency 1.0 JCAHPO Text
Cornea
OPH 03 11-107 The Role of Diagnostic Testing in Corneal Disease 1.0 JCAHPO Text
OPH 03 11-109 A Technician's Guide to Keratoconus and Other Corneal Ectatic Disorders 1.0 JCAHPO Text
Glaucoma
OPH 03 12-106 Basics of Glaucoma 1.0 JCAHPO Text
OPH 03 12-107 Educating the Glaucoma Patient 1.0 JCAHPO Text
OPH 03 12-108 Modern Glaucoma Surgery 1.25 JCAHPO Text
Ocular / Systemic Disease
OPH 03 13-103 Dry Eye Disease 1.0 JCAHPO Text
OPH 03 13-104 Allergies and Ocular Surface Disease: Knowledge for Providing Optimal Care 1.0 JCAHPO Text
OPH 03 13-105 Low Vision 1.0 JCAHPO Text
OPH 03 13-106 Pediatric Eye Conditions and Diseases 1.5 JCAHPO Text
OPH 03 13-107 A Technician's Guide to Meibomian Gland Dysfunction 0.5 JCAHPO Text
Ophthalmic Knowledge
OPH 03 14-114 The Fine Art of Scribing 1.0 JCAHPO Video
OPH 03 14-115 History Taking Drives the Exam 1.0 JCAHPO Video
OPH 03 14-116 Preparing for the COA Exam 0.5 hours Video
OPH 03 14-117 Triaging Ocular Emergencies 1.0 JCAHPO Text
OPH 03 14-118 Anatomy and Physiology of the Eye 2.0 JCAHPO Text
OPH 03 14-119 Avoiding Problems in Subjective Refractometry 1.25 JCAHPO Text
OPH 03 14-120 Nutrition and the Eye 1.0 JCAHPO Video
OPH 03 14-122 Extraocular Muscles and Motility 1.0 JCAHPO Text
OPH 03 14-123 Dilation: How, Why, and When 1.0 JCAHPO Video
OPH 03 14-124 Introduction to Clinical Research in Ophthalmology 1.25 JCAHPO Text
OPH 03 14-125 Pharmacology and Medication Training for the Ophthalmic Technician 1.5 JCAHPO Text
Contact Lenses
OPH 03 15-102 The Technician's Role in Soft Contact Lens Fitting 1.0 JCAHPO
Video
Ophthalmic Skills / Instruments
OPH 03 16-102 Elements of the Patient Work-up 1.0 JCAHPO Video
OPH 03 16-103 The A-Scan: Ultrasound and Optical Biometry 1.25 JCAHPO Text
OPH 03 16-104 Retinal Diagnostic Testing 1.0 JCAHPO Text
OPH 03 16-105 The Visual Pathway: Key to Understanding and Performing Visual Fields 1.5 JCAHPO Text
OPH 03 16-106 Tonometry in Clinical Practice 1.0 JCAHPO Text
Refractive and Cataract Surgery
OPH 03 17-111 Preparing Patients for Cataract Surgery 1.0 JCAHPO Text
OPH 03 17-112 Introduction to Refractive Surgery 1.25 JCAHPO Text
OPH 03 17-113 Cataract Surgery and Intraocular Lenses 1.0 JCAHPO Video
OPH 03 17-114 The Role of the Refractive Surgery Coordinator in a Practice 1.0 JCAHPO Text
Retina
OPH 03 18-102 Diabetes and the Eye 1.0 JCAHPO Video
OPH 03 18-103 Medical and Surgical Treatment of Retinal Diseases 1.75 JCAHPO Video
Surgery: General
OPH 03 19-105 Sterilization of Surgical Ophthalmic Instruments and Equipment 1.0 JCAHPO Text
OPH 03 19-106 Infection Prevention and Sterile Technique in Ophthalmic Surgery 1.0 JCAHPO Text
OPH 03 19-107 Ophthalmic Plastic Surgery: Functional Oculoplastics 1.0 JCAHPO Text
Optical Technology
OPH 03 31-101 A Technician's Guide to Opticianry 1.25 JCAHPO Text

A series of regulatory and compliance courses are provided in this section. These courses are often used for annual training requirements.

Course Number

Course Title

Credits/Time

Course Type

General Staff Training
OPH 05 20-101 A Guide to HIPAA and Patient Confidentiality 1.0 hour Text
OPH 05 20-103 Active Shooter: The Need for an Emergency Action Plan 1.0 hour Text
OPH 05 20-104 MIPS: Plotting Your Reimbursement Course 0.5 hours Text
OPH 05 23-104 OSHA: Bloodborne Pathogens and Hazard Communication Training for the Medical Office 2.0 hours Text

These courses include modules on marketing, financial management, staff management, customer service, management and professional development, business office functions, clinical operations, and general staff training. The management courses have been accredited by the National Board for the Certification of Ophthalmic Executives (NBCOE).

Course Number

Course Title

Credits/Time

Course Type

Customer Service
OPH 01 01-101 Telephone Skills Training 1.0 hour Text
OPH 01 01-102 Advanced Telephone Skills Training 1.0 hour Text
Business Office
OPH 01 02-107 Maximizing Practice Collections: Patient Data Collection 1.0 COE Text
OPH 01 02-108 Maximizing Practice Collections: Processing Daily Work - Part 1 1.0 COE Text
OPH 01 02-109 Maximizing Practice Collections: Processing Daily Work - Part 2 1.0 COE Text
OPH 01 02-110 Maximizing Practice Collections: Billing, Accounts Receivable Management, and Reporting 1.0 COE Text
OPH 01 02-111 Medicare Billing Basics 1.0 COE Text
OPH 01 02-112 Introduction to ICD-10 1.0 COE Text
Staff Management
OPH 01 03-101 Selecting a New Employee 1.5 COE Text
OPH 01 03-102 Job Description and Performance Evaluations 1.5 COE Text
OPH 01 03-103 Developing a Staff Compensation System for Your Practice 2.0 COE Text
OPH 01 03-104 Staff Motivation and Incentive Programs 1.5 COE Text
Financial Management
OPH 01 04-103 Basics of Medical Practice Finance - Part 1 1.0 COE Text
OPH 01 04-104 Basics of Medical Practice Finance - Part 2 1.0 COE Text
OPH 01 04-105 Introduction to the Budget Process 1.0 COE Text
OPH 01 04-106 Administrator's Guide to Creating a Practice Budget 2.0 COE Text
OPH 01 04-107 Financial Benchmarking for the Ophthalmology Practice 2.0 COE Text
OPH 01 04-108 Basics of Accounting - Part 1 1.0 COE Text
OPH 01 04-109 Basics of Accounting - Part 2 1.0 COE Text
OPH 01 04-110 Effectively Managing Real Estate Leases - Part 1 1.0 COE Text
OPH 01 04-111 Effectively Managing Real Estate Leases - Part 2 1.0 COE Text
Marketing
OPH 01 05-101 Introduction to Marketing 1.5 COE Text
OPH 01 05-102 Developing a Marketing Plan 1.5 COE Text
OPH 01 05-103 Refractive Surgery Patient Counseling 1.0 COE Text
OPH 01 05-104 Internal Marketing 1.0 COE Text
OPH 01 05-105 Social Media and Health Care Providers 1.0 COE Video
OPH 01 05-106 Online Marketing 1.0 COE Text
OPH 01 05-107 Use of Social Media in Marketing 1.0 COE Text
OPH 01 05-108 Top Ranking: Search Engine Optimization for Today's Medical Practice 1.0 COE Text
Management and Professional Development
OPH 01 06-101 Peer to Peer Relations for Administrators 2.0 COE Text
OPH 01 06-102 Developing High Performance Teams - Part 1 1.0 COE Text
OPH 01 06-103 Developing High Performance Teams - Part 2 1.0 COE Text
OPH 01 06-104 Train the Trainer 1.0 COE Video
Provider Recruitment
OPH 01 07-101 Compensation Methods for Associate Physicians 2.0 COE Text
OPH 01 07-102 Physician Recruitment and Contracting 1.5 COE Text
Clinical Operations
OPH 01 09-101 EHR Implementation: Stages and Strategies for Success 1.0 COE Text
OPH 01 09-102 Flow and Efficiency Red Flags 1.0 COE Text
OPH 01 09-103 Maintaining Electronic Health Records Data 1.0 COE Text
Administrative / Practice Management
OPH 01 10-101 Network Basics for Medical Practices 1.0 COE Text
OPH 01 10-102 From Counseling to Termination: A Step-by-Step Guide 1.0 COE Text
OPH 01 10-104 Business Insurance Coverage for the Medical Practice 1.0 COE Text
OPH 01 10-105 The 8 Steps of Effective Managerial Problem Solving 1.0 COE Text
General Staff Training
OPH 01 20-101 Peer to Peer Relations for Staff Members 2.0 hours Text
OPH 01 20-103 The 5 "C"s of Managing Conflict 1.0 COE Video
OPH 01 20-104 Stress Management 1.0 COE Video
OPH 01 20-106 A Staff's Guide to Professionalism in the Workplace 1.0 COE Text
OPH 01 20-107 Basic Principles of Time Management 1.0 COE Text
OPH 01 20-110 A Guide to Writing Amazingly Good Professional Emails 1.0 COE Text
New Employee Orientation
OPH 01 32-101 Key Success Factors in an Ophthalmology Practice .75 hours Text
OPH 01 32-102 Telephone Skills Training 1.0 hour Text
OPH 01 32-103 Human Resources 1.0 hour Text
OPH 01 32-104 Anatomy of the Patient Examination 1.0 hour Text
OPH 01 32-105 Overview of the Patient Encounter 1.0 hour Text
OPH 01 32-106 Scope of the Eye Care Practice 0.5 hours Text
OPH 01 32-107 Ophthalmic Facilities and Equipment 1.0 hour Text
OPH 01 32-108 Anatomy of the Eye 0.5 hours Text
OPH 01 32-109 Peer to Peer Relations for Staff Members 2.0 hours Text
Technology
OPH 01 34-101 Managing the Risks with Patient Portals 1.0 COE Text

This section provides courses for optical staff which have been accredited by the American Academy of Opticianry (ABO) and National Contact Lens Examiners (NCLE). These courses are approved for CE units.

Course Number

Course Title

Credits/Time

Course Type

Optical Operations
OPH 06 08-101 Optical Dispensary 1.0 hour Text
OPH 06 08-102 Enhance Your Capture Rate: Staff Training 0.5 hours Video
OPH 06 08-103 Optical Sales: The Professional Approach 1.0 ABO Text
OPH 06 08-104 Managing Your Inventory Investment 0.5 hours Video
OPH 06 08-105 Benchmarking the Ophthalmic Dispensary 1.0 ABO Text
OPH 06 08-106 Medicare Compliance for the Participating Optical Dispensary 2.0 ABO Text
OPH 06 08-107 Implementing an Effective Inventory Management Plan 1.0 ABO Text
OPH 06 08-108 Elevating Your Sales Approach 0.5 hours Video
OPH 06 08-109 Optical Operations: The Administrator's Toolkit 1.0 COE Text
OPH 06 08-110 Assessing Cost of Goods 0.5 hours Video
OPH 06 08-111 Anatomy of an Eye Examination 1.0 ABO Text
OPH 06 08-112 A High Performance Guide to Being an Effective Optical Manager 1.0 ABO Text
OPH 06 08-114 Optician Training Series Part 1: Basic Laboratory and Optics Overview 1.0 ABO Text
OPH 06 08-115 Optician Training Series Part 2: Intermediate Optics 2.0 ABO Text
OPH 06 08-116 Optician Training Series Part 3: Advanced Optics 2.0 ABO Text
OPH 06 08-117 Optician Training Series Part 4: Frame Styling: Shapes, Materials, and Fitting 2.0 ABO Text
Optical Technology
OPH 06 15-101 Step-by-Step Guide to Contact Lens Dispensing 1.0 NCLE Text
OPH 06 31-102 Progressive Lenses: The Benefits of WAVE Technology 1.0 ABO Text
OPH 06 31-103 Optics of Free-Form Lenses 1.0 ABO Text
OPH 06 31-104 Prism-Thinning: Progressive Lenses 1.0 ABO Text
OPH 06 31-105 AR Lenses in the 21st Century 1.0 ABO Text

Are you ready to elevate staff training and continuing education in your practice? Click on the button below to subscribe or contact our customer relations specialists at 866-220-3184.