BSM Connection® Webinar Series

One of the most effective methods BSM Connection® supplies the latest essential practice management knowledge to subscribers is through its popular monthly webinar series. The webinars are led by some of the most well-informed experts in the eye care industry. The webinars generally run between 30-45 minutes and most include and interactive question-and-answer session with listeners.

Here is a look at some more recent BSM Connection® webinar offerings:

Tips to Develop an Effective Patient Schedule

Are you struggling to create a well-designed patient schedule for your clinic? Do you need some advice to help your practice become more efficient? BSM Connection® has tools and resources that can help! In this webinar, Tips to Develop an Effective Patient Schedule, BSM Senior Consultants offer suggestions to improve your current patient templates. We also discuss common scheduling issues and offer suggestions to improve clinic flow. View this webinar and learn about the Clinical Operations tools and articles available through your BSM Connection® membership!

Annual Planning — Uncovering Operating Goals

What were your 2016 online marketing goals? Did you set clear, measurable goals that supported your practice's objectives or did you simply challenge your team to improve rankings and traffic? Many online efforts fail due to lack of direction. In this 45-minute session we'll outline how to translate business objectives into actionable online directives, offer three goals to inform your 2017 online marketing plan, and review how to measure progress and success.

The Online Patient Migration — Critical Staffing Implications for the Future of Patient Communications

Research shows that patients are increasingly reliant on SMS, social media, and private digital messaging platforms for communication with physician practices. In particular, elective service patients expect prompt, courteous communication on their terms and on their preferred platforms. This webinar examines what this means for your practice and staff, and explores how front-office roles must evolve in the face of this online patient migration.

    How to Know What Your Patients Really Think

    This webinar will provide insight into staff members' top areas of importance for having a great work environment. By the end of the session you will understand how to use data collected in employee interviews and employee satisfaction surveys to improve HR policies and enhance employee morale.

    39 Ways to Raise Revenues and Cut Costs

    Join us for this fast-paced webinar that presents several dozen ways ophthalmology practices are increasing their bottom line by driving revenues higher and reducing expenses. By the end of the session you will have a number of ideas to implement in your practice to improve your financial results.

    Email Essentials for Today's Medical Practice

    As many as 64% of ophthalmology practices fail to respond to emails from prospective patients! If you are unsure how to attract new cataract or refractive patients, an easy answer may be in your inbox. During this 45 minute webinar we'll explore startling new data that will motivate ophthalmic executives to take a closer look at how they approach both electronic communications and email marketing.

    Worth the Effort — Using Monthly Benchmark Reporting to Set Goals and Improve Practice Results

    Benchmarking can be one of the most powerful business decision-making tools that a practice has at their disposal, yet many practices struggle with turning results into actionable plans to create change. This webinar will introduce specific ways to use monthly benchmarking results in creating actionable steps to improve practice performance.

    5 Technology Solutions You Need to Consider to Improve Collections

    This webinar is for administrators who oversee the billing operations in their practice and will provide a brief introduction to five current technologies that can improve collections and speed up cash flow while reducing staff FTEs. Join BSM Principal and Executive Consultant Derek Preece for a fast paced half hour exploring the latest billing tactics for your ophthalmology practice. After this webinar, you will be aware of the most current techniques other ophthalmology practices are using to improve their billing and lower their accounts receivable balances.

    Access these webinars plus more added on a monthly basis. Click on the button below to subscribe today or contact our customer relations specialists at 866-220-3184.